Effective Date: May 2026
Ilustrado Restaurant
Ilustrado Restaurant values the privacy and security of every guest, customer, website visitor, and event client. This Privacy Policy explains how personal information may be collected, used, stored, and protected when interacting with Ilustrado Restaurant through the website, reservations, inquiries, catering requests, and other restaurant-related services.
By using the Ilustrado Restaurant website or contacting the restaurant directly, guests acknowledge and agree to the practices outlined in this Privacy Policy.
Information Collected
Ilustrado Restaurant may collect personal information when guests:
- Submit reservation requests
- Contact the restaurant through phone or email
- Inquire about catering services
- Request event quotations
- Send private dining inquiries
- Communicate through social media platforms
Types of Information Collected
| Information Type | Examples |
|---|---|
| Personal Details | Name, email address, contact number |
| Reservation Information | Date, time, guest count, special requests |
| Event Information | Venue inquiries, event schedules, catering requirements |
| Website Usage Data | Browser type, device information, IP address |
| Communication Records | Emails, inquiry forms, customer support messages |
How Information Is Used
Ilustrado Restaurant may use collected information to:
- Confirm reservations and bookings
- Respond to inquiries and customer concerns
- Process catering and event requests
- Improve restaurant services and website functionality
- Coordinate guest experiences and event requirements
- Send reservation confirmations and updates
- Maintain customer communication records
The restaurant only uses personal information for legitimate business and hospitality-related purposes.
Reservation and Event Privacy
Information shared for reservations, weddings, private functions, and catering services is handled with care and confidentiality.
Ilustrado Restaurant may use guest-provided information for:
- Reservation management
- Event coordination
- Catering logistics
- Venue scheduling
- Customer support and communication
Sensitive information provided during private events or catering coordination will not be publicly disclosed without guest consent unless required by law.
Website Analytics and Cookies
The Ilustrado Restaurant website may use cookies and analytics tools to improve browsing experience and website performance.
These tools may collect:
- Device information
- Browser type
- General location data
- Website activity and navigation behavior
- Pages visited on the website
Cookies help improve website usability, page performance, and customer experience.
Visitors may disable cookies through browser settings if preferred.
Data Retention
Ilustrado Restaurant retains personal information only for as long as necessary to fulfill reservation requests, event coordination, catering services, operational requirements, legal obligations, accounting processes, and customer support purposes.
Certain records may be retained for legitimate business, legal, regulatory, or reporting requirements when applicable.
Marketing and Promotional Communication
From time to time, Ilustrado Restaurant may share updates related to restaurant announcements, holiday schedules, events, or promotional offerings.
Guests may choose to opt out of marketing or promotional communications at any time by contacting the restaurant directly through the official email channels.
Data Protection and Security
Ilustrado Restaurant implements reasonable administrative and technical measures to help protect personal information from unauthorized access, misuse, alteration, or disclosure.
While reasonable safeguards are maintained, no online platform or digital transmission can guarantee complete security.
Guests are encouraged to avoid sharing sensitive personal information through unsecured communication channels.
Sharing of Information
Ilustrado Restaurant does not sell or rent personal information to third parties.
Information may only be shared when necessary for:
- Reservation processing
- Event coordination
- Catering logistics
- Legal compliance
- Government or regulatory requirements
Third-party service providers assisting with operations are expected to maintain confidentiality and appropriate data handling practices.
Third-Party Links
The Ilustrado Restaurant website may contain links to third-party websites or social media platforms.
The restaurant is not responsible for the privacy practices, content, or policies of external websites. Guests are encouraged to review the privacy policies of third-party platforms separately.
Guest Rights and Requests
Guests may request to:
- Access personal information previously provided
- Correct inaccurate information
- Update contact details
- Request deletion of certain records when legally permitted
- Ask questions regarding privacy practices
Requests related to personal information may be submitted through the restaurant’s official contact channels.
Compliance with Philippine Privacy Laws
Ilustrado Restaurant aims to handle personal information responsibly and in accordance with applicable privacy and data protection regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
Updates to This Privacy Policy
Ilustrado Restaurant may update or revise this Privacy Policy from time to time to reflect operational, legal, or website-related changes.
Updated versions will be posted on this page with the latest applicable revision date.
Contact Information
Guests with questions regarding this Privacy Policy or personal information concerns may contact Ilustrado Restaurant directly.
| Contact Details | Information |
| Restaurant | Ilustrado Restaurant |
| Address | 744 Cabildo Street corner Recoletos St, Intramuros, Manila 1002 |
| Phone | (02) 8527 2345 |
| Alternative Phone | (02) 8527 3674 |
| Mobile | +63 998 850 3234 |
| reservations@ilustradorestaurant.ph | |
| Data Privacy Concerns | Attn: Data Protection Officer |